Contact us
Have a question, or want an update on your order?
Please contact us via our support email. We respond to most emails within a business day or two, but if you don’t get a response from us, please check your spam! If you have a question about your delivery or your tracking number, please be sure it has been 2-5 days after you’ve ordered as that is the general processing time. If you have a question about switching items, please provide us with an order number and message us.
Company Address: 10th floor, HITC Building, 239 Xuan Thuy, Dich Vong Hau, Cau Giay, Hanoi 100000
Warehouse Address: 110 N 3rd Ave Upland, California 91786, United States
Email: hello.vascarabag@gmail.com
Support time: 8:00 AM – 5:00 PM, GMT + 7 (Except National Holidays)
You can also use your Facebook account to send us a message by clicking on the Facebook Messenger button at the right bottom of our website. We’re always happy to help! Thank you